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Efficient Workforce Management for a Fortune 500 Healthcare Leader
PROJECT INFORMATION
The client is the largest clinical laboratory and diagnostic information service provider in the United States. A Fortune 500 company with operations spanning the U.S., Puerto Rico, United Kingdom, Mexico, and Brazil, the client serves over half of the country’s physicians and hospitals and reaches 30% of American adults annually. Their workforce of 46,000 employees supports diagnostics, employee wellness, and medical research initiatives, generating over $7.7 billion in annual revenue
CHALLENGES
The client faced several complex operational and technical challenges that required modernization:
- Highly Customized Legacy Systems: The legacy PeopleSoft platform supported ~39,000 non-exempt employees with unique, heavily customized service contracts.
- Complex Data Migration: Managing large volumes of balance data for a mid-year system conversion proved to be an enormous task.
- Compensation Complexity: The organization had intricate compensation plans requiring robust and configurable solutions.
- Integration Demands: The client relied on high-volume integration with both internal and external systems to support payroll and HR processes
RESULTS & IMPACT
Drivestream led a comprehensive Oracle HCM Cloud implementation. The project encompassed:
- Oracle HCM Cloud: Implemented Global HR, Compensation, Benefits, and Payroll for U.S. employees, as well as Payroll Interfaces for international operations.
- Custom Solution Development: Replaced heavily customized PeopleSoft configurations with Oracle Cloud solutions using fast formulas and element configurations.
- Position Management: Enabled efficiency through advanced capabilities like Position Management and Manager Self-Service.
- Data Cleansing and Validation: Developed specialized routines for cleansing address data and validating HR information on Oracle Integration Cloud Services (ICS), processing over 250,000 records.
- Business Intelligence: Delivered robust reporting and business intelligence capabilities to enhance decision-making processes.
- Chart-of-Accounts Customization: Accommodated unique business structures, including Business Units, Regional Business Units, and Site Codes.
The project successfully managed the transition from legacy systems to Oracle HCM Cloud, ensuring a seamless mid-year balance conversion of complex payroll data.
The Oracle HCM Cloud implementation transformed workforce management for the client, improving efficiency and scalability across their global operations. By eliminating the heavy customizations in PeopleSoft, Drivestream provided a streamlined payroll solution for the client’s 46,000 active employees, including ~39,000 non-exempt staff with special service contracts. The transition to Oracle Cloud significantly reduced administrative overhead while delivering enhanced functionality.
The innovative data cleansing routines ensured accurate and reliable HR data migration, supporting over 250,000 non-employee records. New features, such as Position Management and Manager Self-Service, empowered managers with tools to manage their teams efficiently while improving operational visibility. The project also delivered advanced compensation management capabilities, addressing the client’s complex compensation structures.
Drivestream’s collaborative approach and creative solutions ensured that the project was completed successfully, laying the foundation for improved processes, seamless payroll execution, and more effective workforce management.
LOOKING FORWARD
The Oracle HCM Cloud implementation has provided the client with a scalable, future-ready platform to manage its workforce effectively. By replacing a complex legacy system with an efficient, cloud-based solution, the client is now equipped to meet the demands of a growing global operation. The new capabilities in payroll, compensation, and workforce management position the organization to streamline operations, reduce costs, and enhance employee satisfaction.
Ready to transform your HR, and Finance operations? Contact Drivestream to explore how Oracle Cloud solutions can optimize your organization.