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Transforming Student Services Through Advanced Financial Aid Solutions

CLIENT
A private university in Virginia serving over 4,000 students
PROJECT
Implementation of Oracle Student Financial Planning (SFP) to modernize financial aid operations
Challenge
Inefficient manual processes, integration difficulties, staff shortages, and outdated systems
WHAT WE DID
We delivered Oracle SFP with automated workflows, seamless data integration, enhanced reporting, and staff training

PROJECT INFORMATION

A historic private university in Virginia serves over 4,000 students across undergraduate, graduate, and doctoral programs, both online and on-campus. Established in the post-Civil War era, this institution is known for its commitment to academic excellence and innovative education solutions, striving to empower its diverse student body

CHALLENGES

The university faced several obstacles in its financial aid operations:

  • Operational Complexity: Manual processes caused inefficiencies and increased error rates.
  • Data Integration Challenges: Legacy systems struggled to integrate student data and financial records seamlessly, creating bottlenecks.
  • Resource Constraints: Staffing shortages complicated project execution and required careful coordination.
  • Technological Limitations: Existing systems lacked the flexibility to adapt to evolving student needs.

RESULTS & IMPACT

To overcome these challenges, the university partnered with Drivestream to implement Oracle Student Financial Planning (SFP). The project focused on streamlining processes, integrating data, and enhancing usability.

Key Solution Components

  • Process Automation: Oracle SFP automated critical financial aid workflows, reducing manual effort and improving accuracy.
  • Seamless Integration: Comprehensive solutions included Student Initiation and SAFI (Student Academic and Financial Information) integrations, supported by custom reporting tools powered by Groovy scripting.
  • Enhanced Training: Tailored training sessions, such as BI Publisher training, empowered staff to fully utilize the new system.
  • Improved User Experience: Single Sign-On (SSO) and TD Client integration streamlined access and compliance reporting.

The implementation of Oracle SFP transformed the university’s financial aid operations in several impactful ways. Automation and real-time data access significantly reduced manual workloads, allowing staff to work more efficiently and make better decisions. Students experienced faster and more reliable financial aid processes, which effectively addressed their needs and enhanced their overall experience. The modern cloud-based system provided scalability and flexibility, enabling the university to adapt to evolving operational requirements and support future growth. Furthermore, the success of this project positioned the university to adopt additional Oracle solutions, including HCM, ERP, and Oracle Student, further strengthening its strategic capabilities.

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LOOKING FORWARD

With Oracle SFP in place, the university is positioned for continued growth and innovation. The advanced financial aid system addresses current inefficiencies and establishes a robust foundation for scaling operations and adopting new technologies. This transformation enables the institution to explore further resource planning and student-focused initiatives, ensuring long-term success.

Ready to transform your Student financial operations? Contact Drivestream to explore how Oracle Cloud solutions can optimize your organization.
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