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Oracle HCM Cloud: Supporting Growth for a Leading Senior Living Provider
PROJECT INFORMATION
The client is the third-largest manager of rental senior living communities and continuing care retirement communities in the United States. With over 80 communities across 35 states, the client has been a market leader for over 40 years in the development, repositioning, and management of senior living spaces. Their unique business model combines centralized corporate resources with a geographically distributed network of senior living communities.
CHALLENGES
The client faced several operational and technical challenges that required an integrated and scalable HR solution:
- Decentralized Operations: Managing over 80 communities across 35 states created complexities in maintaining consistent HR, payroll, and talent processes.
- Data Conversion Complexity: Transitioning from legacy systems required accurate and seamless migration of benefits enrollments and payroll balances.
- Security and Segregation: The client needed a robust system to manage complex security and data segregation requirements across their geographically distributed operations.
RESULTS & IMPACT
Drivestream implemented a comprehensive Oracle HCM Cloud solution, addressing the client’s unique challenges and delivering an integrated platform to support their workforce operations. The key components included:
- HCM Cloud: Implemented modules for Global HR, Benefits, Payroll, Absence Management, Goals, Performance, Compensation, Learning, and Talent Review to standardize and streamline HR processes.
- Taleo Enterprise Edition: Deployed Taleo solutions for onboarding, recruiting, and social sourcing, enabling the client to attract, hire, and integrate talent effectively.
- Seamless Data Migration: Completed the initial conversion of benefit enrollments with 99% accuracy and payroll balances with 100% accuracy, ensuring data integrity.
- Extensive Training and Enablement: Provided hands-on training to empower the client’s internal IT resources, enabling them to support ongoing deployments and enhancements independently.
The implementation established a future-ready framework for streamlined HR, payroll, and talent management across the client’s senior living communities.
Drivestream’s implementation of Oracle HCM Cloud transformed the client’s HR and workforce operations, driving accuracy, efficiency, and scalability across their network. The successful conversion of benefits and payroll data ensured continuity and reliability during the transition, achieving 99% and 100% accuracy, respectively.
Revolutionized talent acquisition and onboarding, helping the client attract and retain top talent efficiently. Streamlined performance management, compensation, and learning processes enabled the client to drive employee engagement and enhance workforce development.
By providing extensive training to the client’s internal IT team, Drivestream ensured they were self-sufficient in managing and expanding the Oracle Cloud solution, reducing reliance on external support. This empowered the client to scale their operations as they grow, while maintaining consistency and operational excellence across their 80 senior living communities.
LOOKING FORWARD
The Oracle HCM Cloud implementation has positioned the client to achieve greater efficiency, accuracy, and scalability in managing their workforce operations. By standardizing processes and providing real-time access to critical HR data, the client can better support their employees and communities across 35 states.
With a solid framework in place, the client is equipped to expand their senior living operations while maintaining operational excellence. This future-ready solution ensures they can continue delivering exceptional care and services to their residents while empowering their workforce to perform at its best.
Ready to transform your HR operations? Contact Drivestream to explore how Oracle Cloud solutions can optimize your organization.