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Modernizing Legacy Systems to Unlock Business Agility
PROJECT INFORMATION
The client is a prominent North American enterprise specializing in advanced technological services for the U.S. government across federal civilian, defense, and intelligence sectors. With $2.2 billion in revenue and a workforce of approximately 9,000, the company provides a wide array of services, including cybersecurity solutions, data analytics, IT infrastructure, management consulting, and software development.
CHALLENGES
The organization faced several significant challenges with its legacy PeopleSoft system, which was outdated by 14 application images:
- Technical Limitations: The PeopleSoft application was not updated to version 9.2 PUM31, lacking access to new functionalities and features.
- Customization Overload: A high degree of customizations restricted agility and added maintenance complexities.
- User Experience Deficits: The existing system lacked modern mobile capabilities and offered a suboptimal interface for both employees and external users.
- Strategic Barriers: A feasibility assessment was required for implementing the PeopleSoft eSupplier portal to enhance supplier engagement.
RESULTS & IMPACT
Drivestream executed a comprehensive upgrade of the client’s PeopleSoft application to version 9.2 PUM31. The initiative focused on:
- Upgrading the application to bring it up to date and enable access to the latest functionalities.
- Reducing customizations while maintaining essential functionalities to streamline maintenance and future upgrades.
- Deploying new modules and features across General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Billing, Expenses, Project Costing, Contracts, and Procurement.
- Introducing mobile capabilities to enhance employee experience and productivity.
- Implementing the eSupplier portal to improve supplier interactions and the overall customer experience.
The upgrade delivered transformative results for the client. The PeopleSoft system was brought current, granting access to robust new features and enabling more efficient operations. By significantly reducing customizations, the system became easier to maintain and adapt. The eSupplier portal launched successfully, enriching supplier engagement and streamlining procurement processes. Employees benefited from mobile access, improving their experience and flexibility. Collectively, these enhancements led to improved business processes and customer satisfaction.
The newly modernized system provided a foundation for streamlined operations, aligning closely with the client’s strategic goals. These improvements not only enhanced day-to-day operations but also positioned the client to meet future challenges with agility and efficiency.
LOOKING FORWARD
With the upgraded PeopleSoft system, the client is now equipped to meet evolving business needs and industry challenges. The new functionalities and streamlined operations provide a scalable and adaptable platform for growth. The enhanced system supports strategic objectives, empowering the client to continue delivering cutting-edge technological solutions to government partners. By enabling a more efficient, user-friendly experience, the organization is well-positioned to foster innovation and drive long-term success.
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