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PHONE HOTLINE: (703) 715-0150E-MAIL: info@drivestream.com
Contact an Expert
Electricity Provider

Adapting HR for Complex Union Rules in the Energy Industry

CLIENT
A leading Midwest energy provider serving 145,000 residents and 15 municipalities
PROJECT
Implemented Oracle HCM modernizing talent management, payroll, and time and labor processes
Challenge
Outdated systems, complex union rules, manual processes, limited HR analytics, and the need to enhance employee experience
WHAT WE DID
Replaced manual workflows with a modern cloud solution, integrated financials with HR, and aligned payroll and labor systems to union requirements

PROJECT INFORMATION

The client is a leading energy provider serving 145,000 residents, 15 municipalities, and some of the largest industrial customers in the United States. Based in the upper Midwest, the company focuses on providing competitively priced energy while investing in transmission infrastructure and energy-centric business initiatives. With a workforce of over 1,500 employees, the client sought to modernize its HR systems to support its strategic goals and operational needs.

CHALLENGES

The client faced several challenges that impacted their ability to manage workforce operations effectively:

  • Outdated Systems: Legacy HCM and talent management systems were no longer sufficient to meet organizational needs.
  • Complex Union Rules: Managing time and labor in alignment with union contracts presented significant challenges.
  • Manual Processes: Talent management processes were heavily reliant on paper-based workflows, creating inefficiencies.
  • Data Limitations: HR reporting and analytics lacked the depth and accuracy needed to support strategic decision-making.
  • Employee Experience: Enhancing the employee lifecycle experience was a critical priority for retaining and developing talent.

RESULTS & IMPACT

Solution

Drivestream partnered with the client to implement Oracle HCM Cloud, delivering a phased solution tailored to their specific requirements:

  • Phase I: Focused on talent and compensation, replacing manual, paper-based processes with a modern cloud solution that improved efficiency and accuracy.
  • Phase II: Concentrated on time and labor management and payroll integration, addressing the complexity of union contracts.
  • Comprehensive Cloud Migration: Utilized a Cloud Migration Assessment (CMA) to define functional scope, timeline, and phasing.
  • Customization and Budget Alignment: Modified the implementation plan to accommodate budget constraints and limited staff resources.
  • Seamless Integration: Integrated Oracle EBS Financials with Oracle HCM Cloud to create a unified, efficient system.

The Oracle HCM Cloud implementation enabled the client to transition from outdated, manual processes to a streamlined, automated HR platform. By focusing resources on strategic initiatives, the HR organization improved its ability to identify high-potential candidates and establish career development plans to accelerate growth.

The system’s robust capabilities also enhanced the employee lifecycle experience, improved reporting and analytics, and supported the complex time and labor requirements tied to union contracts. The successful implementation has positioned the client to manage its workforce more effectively and support its long-term operational goals.

Efficiency
Complex Payroll
Improved Analytics

LOOKING FORWARD

The Oracle HCM Cloud implementation positions the client to adapt to evolving workforce needs and industry challenges. By modernizing HR operations, the client can continue to provide high-quality energy services while fostering employee growth and engagement. The scalable and integrated system ensures long-term readiness for future expansions and operational improvements.

Ready to transform your HR operations? Contact Drivestream to explore how Oracle Cloud solutions can optimize your organization.
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