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Corporate Tax

Delivering Efficiency and Satisfaction in Global HR Operations

CLIENT
A North American-based global leader in corporate tax software and services, supporting 4,500+ customers
PROJECT
Rapid implementation of Oracle HCM Cloud Services across a global workforce in five countries
Challenge
Complex compensation processes, unique employee development models, high data processing needs, and a globally distributed workforce
WHAT WE DID
Custom Oracle HCM Cloud implementation, including proprietary integration tools, tailored workflows, and global standardization, completed within five months

PROJECT INFORMATION

The client is a leading provider of corporate tax software and services, serving over 4,500 customers worldwide. Headquartered in North America, the organization employs over 1,000 professionals across key global regions, including the U.S., U.K., Ireland, Brazil, and Finland. Renowned for their innovative tax technology and expertise, they play a pivotal role as an exclusive Oracle vendor, delivering timely tax law updates to all Oracle HCM Cloud customers in the U.S. and Canada.

CHALLENGES

The client faced multifaceted challenges in modernizing their HR infrastructure:

  • Operational Complexity: Non-traditional employee growth and development models necessitated tailored HR solutions.
  • Unique Compensation Practices: Their annual merit planning approach required advanced customization.
  • Global Workforce Management: The organization operated across five countries, demanding a unified yet adaptable HR system.
  • Data-Driven Operations: High volumes of data processing and frequent reporting called for efficient and robust tools.

RESULTS & IMPACT

Drivestream executed a rapid five-month implementation of Oracle HCM Cloud Services, designed to address the client’s distinct needs. Key elements of the solution included:

  • Custom Role Design: Developing intricate customer security roles to support diverse growth models.
  • Tailored Workflows: Utilizing fast formulas to align with the client’s existing HR processes.
  • Streamlined Data Migration: Leveraging proprietary Drivestream Cloud integration tools to ensure seamless and error-free data transition.
  • Global Standardization: Implementing a comprehensive strategy to harmonize HR operations across all regions.

The transformation delivered measurable results that redefined the client’s HR operations. The start-to-finish implementation was completed in just five months, ensuring minimal disruption to daily operations. A key highlight was the significant reduction in the compensation review cycle from 10–12 weeks to only two weeks, greatly enhancing efficiency.

The solution also achieved a 100% conversion of historical data, ensuring continuity and accuracy. User adoption soared, with high satisfaction rates reflecting the system’s intuitive design and performance. The overall transition enabled the client to effectively manage their global workforce while addressing unique operational and strategic needs.

Compensation Revenue Cycle
Data Migration
User Satisfaction

LOOKING FORWARD

The Oracle HCM Cloud implementation equips the client with a scalable HR infrastructure that supports continued growth and adaptability. This modernized system enables real-time decision-making, enhances workforce engagement, and ensures compliance across global regions. Positioned for future advancements, the client is well-prepared to tackle evolving business demands while sustaining their role as a trusted industry leader.

Ready to transform your HR operations? Contact Drivestream to explore how Oracle Cloud solutions can optimize your business.
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